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Shipping & Returns

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Delivery Information

Greece

Deliveries are made in the district of Attiki and the rest of Greece through the Courier Center Company or/and ELTA Courier Company (Porta – Porta) within 1-2 working days, and during holidays in 3-4 working days.

Charges:

For deliveries in Greece on orders over 50,00€, the shipping cost is free. For orders under 50,00€, the shipping cost is 3,50€ (including VAT 24%).

For products paid through the ‘Cash On Delivery’ method, a fee of €2.00 is added to the final amount of the exchange.

For international shipping we offer UPS Standard and UPS Express Saver shipping services. We typically ship orders next business day (Monday to Friday). Orders placed over the weekend will be shipped the following Monday.

International Shipping (UPS Carrier).

UPS Standard:

Scheduled day-definite delivery within five days throughout Europe depending on origin and destination

UPS Saver (Express)

Next business day delivery during the day to almost all European business centres

End of second business day delivery to most business addresses in the United States and all major business centres in Canada

Delivery during the day within two to three business days to countries in Asia

Day-definite delivery during the day to other countries worldwide

IMPORTANT NOTE FOR INTERNATIONAL SHIPPING

We cannot calculate nor are we authorised to collect customs duties, VATs, and other local taxes. These charges are the responsibility of our international customers and typically due and collected upon receipt. In some cases customs authorities might delay to notify us of their charges until a much later date. In the event we are billed for any customs duties, VATs, or other local taxes, fees and duties, we reserve the right to charge the party responsible for the payment of the order. Documentation supporting these charges will be emailed to you.

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The following policies explain how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that we can use such data in accordance with our privacy policies.

We are committed to protecting your privacy and security. We control this site from offices in Canada and the collection, retention and use of personal information by us is subject to the laws of Canada and no other jurisdiction. We do not represent that materials on the site are appropriate or available for use in other locations. Persons who choose to access this site from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable.

Outside Sites (Their Privacy Policies May Be Different)

Our Sites contains links to other websites, like our sponsor’s websites or links to booksellers, who may offer products or services that our customers might find useful. These sites may request information from you. In such instances, the collection and use of your personal information will be governed by the privacy policy applicable to that site. We do not control the privacy policies, contents or links that appear on these sites. We encourage you to review the privacy policies of any third party sites or services before providing any of them with your personal information.

How and why we collect information

As a visitor to our Sites, you can engage in many activities without providing any personal information. When we do collect your information, it is with your express and explicit consent, and it is collected in order to record and support your participation in the activities you select. If you register for a seminar, for example, the information is used to reserve your seat, to track your preferences, and to keep you informed about the seminar and related events. When we ask you to provide certain information about yourself, it is done by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information, such as your first and last name, mailing address (including postal/ZIP code), e-mail address, telephone, credit card, and other personal information. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. In all cases, we will collect personal identification information from you only if you voluntarily submit such information to us. We will also tell you how we use your information or if we share it with another party. Except as otherwise provided in this policy, we will not intentionally disclose any personal identification information about you as an individual user to any third party without having received your permission. If you supply us with your contact information you may receive periodic e-mails, mailings or calls from us with information on new products and services, important issues, or upcoming events. If you wish to be removed from any postal, email, phone, or other lists, please let us know by emailing us at EMAIL ADDRESS. Please provide us with your exact name, email address, mailing address, and phone. We will be sure your name is removed from the appropriate lists as soon as possible.

When you use our Sites, we, or our authorized technology services provider, may also collect certain technical and routing information from you to facilitate your use of the Site and its services. We use this information to administer the Site and to understand and measure traffic patterns on the Site so that we know which areas of our sites are favorites of our users, which areas need improvement, and what technologies are being used so that we may continually improve our sites. This information is collected in aggregate form, without identifying you or any user individually. We may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes. This data is often tracked by us our technology services provider by using “cookies” during your visit. A cookie is small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It functions as your identification card and enables us to record your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. For some web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.

Exceptions to Privacy Policy

While we are committed to keeping your information secure and private, we have the following exceptions to our privacy policy:

We will release specific information about you or your account to comply with any valid legal inquiry or process such as a search warrant, subpoena, statute or court order.

We will also release specific information in special cases, such as if there is an attempted breach of the security of the Sites, or a physical or property threat to you or others.

We may also transfer user information, including personally identifiable information, in connection with a corporate merger, consolidation, the sale of related assets or corporate division or other fundamental corporate change.

The information you enter when making a purchase or an online donation will be shared with payment processors, financial gateways, and your credit card company to authorize credit card payments. Such information may also be shared with necessary third parties solely for the purpose or carrying out the transactions.

Please note that if you give out personal information online through a discussion board or posting site, that information can be collected and used by third parties. Although we strive to protect our users’ privacy, we cannot guarantee the security of information you post in these forums. You disclose such information at your own risk.

Miscellaneous

These terms will be governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to any principles of conflicts of law. You agree that any action at law or in equity that arises out of or relates to these terms will be subject to mediation and if the dispute is not resolved through mediation, it may only be resolved through binding arbitration in accordance with the laws of the Province of Alberta.

If any of these terms of use are found unlawful, void, or for any reason unenforceable, then that provision will be considered severable from the remaining terms of use, and will not affect the validity and enforceability of the remaining provisions. These terms may be modified only by our posting of changes to these terms of use on our Sites.

These terms control the relationship between us and you. They do not create any third party beneficiary rights.

If you do not comply with these terms, and we don’t take action right away, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future).

For information about how to contact us, please visit our contact page.